Eviqa Assure is clinical governance software that builds your evidence as your team works, ready whenever an inspector or commissioner asks.
Real screens, sample data from a fictional service.
Your records show what happened. Assure shows whether your service is safe, effective and improving, and proves it. Real screens, sample data from a fictional service.
Open incidents, overdue actions, expiring sign-offs and unread policies, on one screen.
Staff report from their phone. Managers grade severity, see which notifications may apply, record duty of candour and close every action.
Incident reporting
Every delegated clinical task, with competency recorded per member of staff, per task and per person, and alerts before sign-offs expire.
Delegated tasks and competency
More than 20 ready-made reports, from the monthly governance report to inspection readiness and commissioner summaries.
Reports and inspection readinessEvidence that builds while your team works.
Eva, our AIEva is the AI inside Assure. She suggests notifications on incidents, explains early warnings with every point linked to its records, drafts letters, reviews and reports for you to edit, and gives managers a short brief on what to look at first.
Processed in the UK, with names removed first, never used for training, and off until you switch her on. A person decides everything.
Every feature answers a question inspectors and commissioners ask.
Repeat falls, rising incidents, restraint or PRN creeping up and restrictions past review, each with the records behind it.
Eva and early warningsRecords laid out by CQC quality statement or the draft key lines, with gaps shown and a printable inspector pack.
Evidence and reportsSafer recruitment from the application to the pre-start checks, with gaps and references checked as candidates go.
Assure WorkforceSeverity grading, statutory notification prompts, duty of candour tracking and actions followed through to closure.
Incident reportingDigital shift handovers sent only to staff authorised for that person, with timed read receipts.
Shift handoversPer-person, per-task authorisation with expiry alerts, so only the right staff carry out clinical tasks.
Delegated tasksVersion control with read-and-sign tracking and reminders for anyone who has not acknowledged.
Policies and read-and-signABC recording with restrictive practice flagged for same-day review, aligned to restraint reduction principles.
Behaviour and restrictive practiceTrack what matters to each person over time and report progress to families and commissioners.
OutcomesThe rest of what a well-led service needs, in the same place.
Every branch, home or region side by side, with staff limited to the services they work in.
One improvement plan, with actions from incidents, audits, complaints, inspections, risks and safety alerts.
Findings from a CQC report or an audit turned into owned, dated actions.
CQC, safeguarding, RIDDOR and Duty of Candour, with due times and overdue flags.
5 x 5 scoring, controls, owners and a heat map.
Each restriction with its legal basis, reduction goal and reviews.
Authorisations and conditions with expiry alerts, and decision-specific capacity assessments.
Starter audit templates you can adapt, and complaints with response deadlines.
Ready agendas with a data pack of figures, and safety alerts assigned to every service.
Every figure counted from your records, and every figure opens the records behind it.
Handovers to read before the shift starts, quick buttons to report an incident, log behaviour or hand over, and the tasks each carer is signed off for. Fingerprint or face sign-in, and drafts that save automatically.
Assure Workforce takes candidates from their first click to their first shift. They apply on their phone, gaps in their history are flagged as they type, references come back structured, and nobody can be marked ready to start until all 12 pre-start checks have their evidence.
It is an optional add-on to any Assure plan, priced by the number of staff. See Assure Workforce
20+
ready-made governance, inspection and commissioner reports
34
CQC quality statements your evidence is laid out against
1
place for incidents, competency, handovers, policies and audits
Three ways care providers use Assure and Assure Advisory.
Calm, when the inspector calls.
Ready to grow, with nothing to catch up on.
Fewer restrictions, and the evidence to prove it.
Examples are illustrations of how the service works, not real cases.
Any CQC-regulated service that delegates clinical tasks, manages incidents and needs to prove its care is safe.
Delegated clinical tasks, individual competency sign-off and tight escalation across teams working alone in people's homes.
Assure for home careFalls, incidents, medication competency and shift handovers, with trends your registered manager can act on.
Assure for care homesBehaviour recording, restrictive practice review and outcomes tracking aligned to restraint reduction principles.
Assure for supported livingClinical governance, policy sign-off and learning from incidents across inpatient and community teams.
Assure for hospicesIncident management, duty of candour, policy read-and-sign, CPD records and a full audit trail for independent healthcare providers.
Clinical incident review, duty of candour, policy read-and-sign and CPD records, with governance reports for commissioners and regulators.
Built around CQC's five key questions: safe, effective, caring, responsive and well-led. Evidence for inspection lays your records out by the 34 quality statements in use now, or by CQC's 24 draft key lines of enquiry, so you can switch as the framework changes. Evidence for inspection
Assure does not replace your care management or patient record system. It sits alongside it.
| Layer | What it does | Typical tools |
|---|---|---|
| Rostering and operations | Scheduling, call monitoring, payroll | Your existing system |
| Care and clinical records | Care plans, visit or patient notes, eMAR | Your existing system |
| Clinical governance | Delegation, competency, incidents, handovers, trends and evidence | Eviqa Assure |
Assure holds sensitive records. Here is how we look after them.
Held in UK data centres in London, encrypted in transit and at rest, with daily backups.
Security and dataA password alone never signs anyone in. Passkeys and authenticator apps are supported.
How we protect accessYou are the controller and we are your processor. Eviqa Ltd is registered with the ICO (ZC262154).
Read more
AdvisoryCQC registration, mock inspections, policy packs and governance reviews from people who have run regulated services. Every Advisory engagement includes a free Assure trial.
Explore Assure AdvisoryA free 30-minute look at how your records show safe, well-led care, with a written action list within two working days.
Book a free evidence checkCheck how well your records show safe, well-led care, at your own pace. We will email it to you as a PDF.
See also: shift handover software · Add-on: Assure Workforce for safer recruitment
Book a demo to see Assure on a live example service, or start with a free 30-minute evidence check of your current records.
Simple pricing, every feature included. See pricing
Or call 01626 717587 and choose option 3.