Policies your staff can actually follow.
Clear, practical policy and procedure packs written by people who have used them in regulated services. Aligned to the Fundamental Standards and current CQC guidance, supplied in editable formats and tailored to your service on request.
For new services and out-of-date policy folders.
Policies bought in bulk are often long, generic and never read. Inspectors notice when a policy says one thing and the service does another.
Our packs are written for the way care is really delivered, in plain English, with clear procedures staff can follow on a busy shift. They are aligned to the Fundamental Standards, Regulations 9 to 20A of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, and to current CQC guidance.
Policy and procedure pack
Core policies, tailored to your service
Example. Fictional details.
What the packs cover
Core policies for domiciliary, complex care and supported living services, tailored to your service.
Domiciliary care
Core policies for services providing personal care in people's own homes.
Complex care
Core policies for services delivering complex and clinical care at home.
Supported living
Core policies for supported living services.
Governance and quality
Policies that show how your service is run, checked and improved.
Workforce
Policies for recruiting, training and supporting your staff.
Tailoring
Your service name, structure, processes and local arrangements written in.
Policies are only useful if staff know them.
A policy nobody has read protects no one. If you use Eviqa Assure, your new policies can be uploaded with version control, read-and-sign tracking and review reminders, so you can show an inspector who has read what.
Assure is optional. The packs are supplied in editable formats and are yours to use however you choose.
Keep them working
- Upload to Eviqa Assure
- Read-and-sign tracking for every member of staff
- Review reminders before policies go out of date
Common questions
Are the policies written for our type of service?
Yes. Packs are specific to domiciliary care, complex care or supported living, and can be tailored to your service.
What format are they supplied in?
Editable documents you own, so you can update them as your service changes.
Do the policies reflect current CQC guidance?
They are aligned to the Fundamental Standards and current CQC guidance at the time of supply, with review dates so you know when to check them again.
Related services
CQC registration support
From application to registration interview, with the documents, policies and preparation CQC expects.
Read moreDelegation and competency frameworks
Delegation policy, task register, competency tools and reassessment process for delegated clinical tasks.
Read moreMock CQC inspection
An inspection-style review against the five key questions, with a risk-ranked action plan in 10 working days.
Read moreNeed new or updated policies?
Book a free call and tell us about your service. We will recommend the right pack and quote for any tailoring.
Every Advisory engagement includes a free Assure trial. Fixed quote after a free 30-minute call. See all services